Connect Africa Services (Section 21)
Based in Johannesburg, South Africa
- Sets overarching policy, principles, objectives and strategy
- Fundraises from major international donors
- International representative “face” of Connect Africa
- Participation in international debate on ICTs for rural development
- Develops new programmes of activity to further mission
- Investigates new technology applications
- Provides advice and technical expertise to country offices
- Negotiates contracts and manages relationships with international supplier organisations
- Manages cash flow from country offices and reinvests any surplus funds
Connect Africa Country Office (Non-Profit)
Based in respective commercial capital
- Negotiates contracts and manages relationships with ICT stakeholders, e.g. government, telecom operators, ISPs, NGOs
- Establishes country level toolkit of services and standards
- Negotiates contracts with regional managers and local operators
- Administers financial flows between suppliers and regional managers
- Raises funds from national donor organisations
- Provides training for regional managers and local operators to ensure consistency of service delivery
Regional Manager (Commercial for-profit)
Based in regional/district hub
- Holds contract with Connect Africa Country Office to deliver services in the region/district
- Recruits, trains and manages local operators
- Administers financial flows between Connect Africa country office and local operators
- Develops and manages relationship with local operators and the people in each community
Local Operator (Commercial for-profit)
Based in the local community
- Operates the rural service centre and delivers all services (click here to see a day-in-the-life of a Connect Africa local operator)
- Markets Connect Africa services in the community
- Maintains accounts and collects payment for services from customers
- Tracks demand for services for analysis at the village/regional/country level